Privacy Policy
Last updated: April 20261. Who We Are
Dyna Agency is operated by Pinch and Ezra, based in Jerusalem, Israel. We provide web design and SEO/GEO services to clients worldwide.
Contact: hello@dyna-agency.com | www.dyna-agency.com
2. Information We Collect
- Name, email, and phone from contact and booking forms
- Business name, website URL, and business information from onboarding
- Usage data via Google Analytics (pages visited, time on site, browser type)
- Authentication data via Google OAuth
3. How We Use Your Information
- Deliver the services you requested
- Communicate about your project and account
- Send updates, reports, and billing information
- Marketing communications (with consent — opt out any time)
- Improve our website and services
4. Legal Basis
Our privacy practices are governed by the Israeli Privacy Protection Law 5741-1981. For clients based in the United States, we comply with applicable US privacy laws including state-level requirements where applicable.
5. Third-Party Services
- Google Analytics — website analytics and usage tracking
- Google OAuth — authentication
- Stripe — payment processing
- Email service providers — transactional and marketing emails
Each of these services has its own privacy policy. We recommend reviewing them if you have questions about how your data is handled downstream.
6. Data Retention
- Active client data: duration of engagement plus 3 years
- Lead / prospect data: up to 2 years
You can request deletion of your data at any time by emailing hello@dyna-agency.com.
7. Your Rights
You have the right to access, correct, or delete the personal data we hold about you, and to opt out of marketing communications at any time. To exercise any of these rights, contact us at hello@dyna-agency.com.
8. Cookies
We use cookies to operate the site and understand usage. For full details on what cookies we set and how to manage them, see our Cookie Policy.
9. Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated by email or a notice on the site. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. Contact
Dyna Agency
Jerusalem, Israel
hello@dyna-agency.com | www.dyna-agency.com